This process requires entering commands through Window's Command Prompt. Manually Remove Microsoft 365 Apps License This method needs to be completed in Command Prompt and should only be performed by HD Level 3 or Desktop Support.įor the Microsoft office activation for emeritus faculty and Annuitants, please visit If steps 1-2 did not resolve the issue, the old license can be manually removed. If the tool worked successfully, you should be prompted to authenticate upon opening the application, which will activate Microsoft Office. After the set of instructions is completed, restart the computer and open a Microsoft Office application.If you are running Mac OS, navigate to this Microsoft article and download Microsoft's license removal tool. If you are running Windows, navigate to this Microsoft article and download Microsoft's Microsoft 365 Support and Recovery Assistant. Follow the given set of instructions.This team will need to perform these procedures because the user will need Administrative Access to install and run this tool. **If this is a university-owned device, escalate this incident to Desktop Support.
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